# -- # INSTALL.RedHat description of OTRS installation for Red Hat Linux with RPM # Copyright (C) 2001-2006 OTRS GmbH, http://otrs.org/ # -- # $Id: INSTALL.RedHat,v 1.5 2007/08/09 21:44:30 martin Exp $ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (GPL). If you # did not receive this file, see http://www.gnu.org/licenses/gpl.txt. # -- Installation: ============= 1. Install the latest OTRS-RPM for Red Hat Linux (http://otrs.org/) and all required software packages (if needed, Apache, MySQL, ...). 2. Start (or restart) the webserver (service httpd restart). 3. Start the database server (service mysqld start) 4. Setup the database via "http://yourhost/otrs/installer.pl" (just for MySQL) 5. Restart the webserver (service httpd restart). 6. Installation finished, login ("http://yourhost/otrs/index.pl") as user "root@localhost" with password "root" --> goto AdminArea and set some config settings (UserAdd, Queues, ...). Remark: For installation questions ask otrs@otrs.org (http://lists.otrs.org/). ((enjoy)) Your OTRS Team EOF