# -- # Kernel/Output/HTML/NotificationAgentTicket.pm # Copyright (C) 2001-2006 OTRS GmbH, http://otrs.org/ # -- # $Id: NotificationAgentTicket.pm,v 1.5 2006/08/27 22:27:29 martin Exp $ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (GPL). If you # did not receive this file, see http://www.gnu.org/licenses/gpl.txt. # -- package Kernel::Output::HTML::NotificationAgentTicket; use strict; use vars qw($VERSION); $VERSION = '$Revision: 1.5 $'; $VERSION =~ s/^\$.*:\W(.*)\W.+?$/$1/; sub new { my $Type = shift; my %Param = @_; # allocate new hash for object my $Self = {}; bless ($Self, $Type); # get needed objects foreach (qw(ConfigObject LogObject DBObject LayoutObject TicketObject UserID)) { $Self->{$_} = $Param{$_} || die "Got no $_!"; } return $Self; } sub Run { my $Self = shift; my %Param = @_; my $Output = ''; # get user lock data my %LockedData = $Self->{TicketObject}->GetLockedCount(UserID => $Self->{UserID}); if ($LockedData{New}) { $Output .= $Self->{LayoutObject}->Notify( Priority => 'Notice', Link => '$Env{"Baselink"}Action=AgentTicketMailbox&Subaction=New', Data => '$Text{"You have %s new message(s)!", "'.$LockedData{New}.'"}', ); } if ($LockedData{Reminder}) { $Output .= $Self->{LayoutObject}->Notify( Priority => 'Notice', Link => '$Env{"Baselink"}Action=AgentTicketMailbox&Subaction=Reminder', Data => '$Text{"You have %s reminder ticket(s)!", "'.$LockedData{Reminder}.'"}', ); } return $Output; } 1;