# -- # AdminGenericAgent.dtl - provides HTML form for AdminGenericAgent.pm # Copyright (C) 2001-2007 OTRS GmbH, http://otrs.org/ # -- # $Id: AdminGenericAgent.dtl,v 1.32.2.1 2007/10/09 22:25:48 martin Exp $ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (GPL). If you # did not receive this file, see http://www.gnu.org/licenses/gpl.txt. # --

$Env{"Box0"}$Text{"GenericAgent"}$Env{"Box1"}

$Text{"Job-List"}:

$Text{"Name"}	$Text{"Last run"}	$Text{"valid"}/$Text{"invalid"}	$Text{"Delete"}	$Text{"Run Now!"}
$QData{"Name"}	$TimeLong{"$QData{"ScheduleLastRun"}"}	$Text{"$QData{"ShownValid"}"}	$Text{"x"}	$Text{"x"}

$Text{"Save Job as?"}

$Text{"Is Job Valid?"}

$Text{"Name"}:

$Text{"Is Job Valid"}: $Data{"ValidOption"}

$Text{"Schedule"}

$Text{"minutes"}: $Data{"ScheduleMinutes"} $Text{"hours"}: $Data{"ScheduleHours"} $Text{"days"}: $Data{"ScheduleDays"}

$Config{"Ticket::Hook"} $Text{"and"} $Text{"CustomerID"}

$Text{"Fulltext-Search in Article (e. g. "Mar*in" or "Baue*")"}

$Config{"Ticket::Hook"} $Text{"(e. g. 105155 or 105658)"}
$Text{"CustomerID"} $Text{"(e. g. 234321)"}
$Text{"Customer User Login"} $Text{"(e. g. U5150)"}
$Text{"Type"}	$Data{"TypesStrg"}

$Text{"From"}
$Text{"To"}
$Text{"Cc"}
$Text{"Subject"}
$Text{"Text"}

$Text{"Service"}

$Text{"SLA"}

$Data{"ServicesStrg"}

$Data{"SLAsStrg"}

$Text{"Priority"}

$Text{"Queue"}

$Data{"PrioritiesStrg"}

$Data{"QueuesStrg"}

$Text{"State"}

$Text{"Agent"}/$Text{"Owner"}

$Data{"StatesStrg"}

$Data{"OwnerStrg"}

$Text{"Ticket Lock"}

$Data{"LockOption"}

$Text{"TicketFreeFields"}

$Data{"TicketFreeKey"}

$Data{"TicketFreeText"}

$Text{"Create Times"}

$Text{"No create time settings."}

$Text{"Ticket created"} $Data{"TicketCreateTimePointStart"} $Data{"TicketCreateTimePoint"} $Data{"TicketCreateTimePointFormat"}.

$Text{"Ticket created between"} $Data{"TicketCreateTimeStart"} $Text{"and"} $Data{"TicketCreateTimeStop"}.

$Text{"Pending Times"}

$Text{"No pending time settings."}

$Text{"Ticket pending time reached"} $Data{"TicketPendingTimePointStart"} $Data{"TicketPendingTimePoint"} $Data{"TicketPendingTimePointFormat"}.

$Text{"Ticket pending time reached between"} $Data{"TicketPendingTimeStart"} $Text{"and"} $Data{"TicketPendingTimeStop"}.

$Text{"New Service"}

$Text{"New SLA"}

$Data{"NewServicesStrg"}

$Data{"NewSLAsStrg"}

$Text{"New Priority"}

$Text{"New Queue"}

$Data{"NewPrioritiesStrg"}

$Data{"NewQueuesStrg"}

$Text{"New State"}

$Text{"New Agent"}/$Text{"New Owner"}

$Data{"NewStatesStrg"}

$Data{"NewOwnerStrg"}

$Text{"New Customer"}

$Text{"New Ticket Lock"} & $Text{"New Type"}

$Text{"CustomerUser"}:
$Text{"CustomerID"}:

$Text{"New Ticket Lock"}:	$Data{"NewLockOption"}
$Text{"New Type"}:	$Data{"NewTypesStrg"}

$Text{"New TicketFreeFields"}

$Data{"NewTicketFreeKey"}

$Data{"NewTicketFreeText"}

$Text{"Add Note"}

$Text{"From"}:
$Text{"Subject"}:
$Text{"Text"}:	$QData{"NewNoteBody"}

$Text{"CMD"}

$Text{"Delete"}

($Text{"This command will be executed. ARG[0] will be the ticket number. ARG[1] the ticket id."})

$Text{"Delete tickets"}: $Data{"DeleteOption"}
($Text{"Warning! This tickets will be removed from the database! This tickets are lost!"})

$Text{"Module"}

$Text{"Send Notification"}

$Text{"Module"}:
$Text{"Param 1"}:	=>
$Text{"Param 2"}:	=>
$Text{"Param 3"}:	=>
$Text{"Param 4"}:	=>
$Text{"Param 5"}:	=>
$Text{"Param 6"}:	=>

$Text{"Send no notifications"}: $Data{"SendNoNotificationOption"}
$Text{"Yes means, send no agent and customer notifications on changes."} $Text{"No means, send agent and customer notifications on changes."}

$Text{"%s Tickets affected! Do you really want to use this job?", "$QData{"AffectedIDs"}"}
$Text{"$QData{"DeleteMessage"}"}

$Config{"Ticket::Hook"}	$Text{"Age"}	$Text{"From"}/$Text{"Subject"}	$Text{"State"}	$Text{"Queue"}	$Text{"Owner"}	$Text{"CustomerID"}
$QData{"TicketNumber"}	$QData{"Age"}	$QData{"From","30"} $QData{"Subject","30"}	$Quote{"$Text{"$Data{"State"}"}","30"}	$QData{"Queue","30"}	$QData{"Owner","30"} ($QData{"UserFirstname"} $QData{"UserLastname"})	$Quote{"$Data{"CustomerID"}","15"}