# -- # AdminResponseForm.dtl - provides HTML form for AdminResponse # Copyright (C) 2001-2007 OTRS GmbH, http://otrs.org/ # -- # $Id: AdminResponseForm.dtl,v 1.25 2007/06/28 23:55:33 martin Exp $ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (GPL). If you # did not receive this file, see http://www.gnu.org/licenses/gpl.txt. # --
$Env{"Box0"}$Text{"Response Management"}$Env{"Box1"}
$Text{"Change"}:
$Data{"ResponseOption"}
# check subaction # check add link # delete link
$Text{"$Data{"Headline"}"}:
$Text{"Name"}:
$Text{"Response"}:
$Text{"Attachments"}: $Data{"AttachmentOption"}
$Text{"Valid"}: $Data{"ValidOption"}
$Text{"Comment"}:
$Data{"DeleteLink"} $Text{"$Data{"AddLink"}"}
$Env{"Box0"}$Text{"Note"}$Env{"Box1"}

$Text{"A response is default text to write faster answer (with default text) to customers."}

$Text{"Attention"}: $Text{"Don't forget to add a new response a queue!"}

$Text{"Useable options"}:
<OTRS_OWNER_*> $Text{"Ticket owner options (e. g. )."}
<OTRS_RESPONSIBLE_*> $Text{"Ticket responsible options (e. g. )."}
<OTRS_CURRENT_*> $Text{"Options of the current user who requested this action (e. g. )."}
<OTRS_TICKET_*> $Text{"Options of the ticket data (e. g. , , , )."}
<OTRS_CUSTOMER_DATA_*> $Text{"Options of the current customer user data (e. g. )."}
<OTRS_CONFIG_*> $Text{"Config options (e. g. )."}

$Text{"Example"}:

$Text{"Response"}: