# -- # AdminSLA.dtl - provides HTML form for AdminSLA # Copyright (C) 2001-2007 OTRS GmbH, http://otrs.org/ # -- # $Id: AdminSLA.dtl,v 1.8 2007/06/28 23:55:33 martin Exp $ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (GPL). If you # did not receive this file, see http://www.gnu.org/licenses/gpl.txt. # --
$Env{"Box0"}$Text{"SLA Management"}$Env{"Box1"}
$Text{"Add SLA"}:
$Text{"Add a new SLA."}
$Text{"List"}:
$Text{"SLA"} $Text{"Service"} $Text{"valid"}/$Text{"invalid"} $Text{"Changed"} $Text{"Created"}
$QData{"Name"} $QData{"Service"} $Text{"$QData{"Valid"}"} $TimeShort{"$QData{"ChangeTime"}"} $TimeShort{"$QData{"CreateTime"}"}
 
$Text{"Edit"}:
$Text{"SLA"}:
$Text{"Service"}: $Data{"ServiceOptionStrg"}
$Text{"Calendar"}: $Data{"CalendarOptionStrg"}
$Text{"First Response Time"} ($Text{"minutes"}): $Text{"0 = no escalation"} - 24 $Text{"hours"} = 1440 $Text{"minutes"}
$Text{"Update Time"} ($Text{"minutes"}): $Text{"0 = no escalation"} - 24 $Text{"hours"} = 1440 $Text{"minutes"}
$Text{"Solution Time"} ($Text{"minutes"}): $Text{"0 = no escalation"} - 24 $Text{"hours"} = 1440 $Text{"minutes"}
$Text{"Valid"}: $Data{"ValidOptionStrg"}
$Text{"Comment"}: