# -- # AgentTicketClose.dtl - provides HTML form for close mask # Copyright (C) 2001-2007 OTRS GmbH, http://otrs.org/ # -- # $Id: AgentTicketClose.dtl,v 1.18 2007/05/24 10:10:19 martin Exp $ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (GPL). If you # did not receive this file, see http://www.gnu.org/licenses/gpl.txt. # --

$Env{"Box0"}$Text{"Close ticket"}: $Data{"TicketNumber"}$Env{"Box1"}

$Text{"Options"}

# # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #

$Text{"Title"}:

$Text{"$Data{"Title invalid"}"}

$Text{"Type"}:

$Data{"TypeStrg"}

$Text{"Service"}:

$Data{"ServiceStrg"} $Text{"$Data{"Service invalid"}"}

$Text{"SLA"}:

$Data{"SLAStrg"} $Text{"$Data{"SLA invalid"}"}

$Text{"New Owner"}:

$Data{"OwnerStrg"}

$Text{"Previous Owner"}:

$Data{"OldOwnerStrg"}

$Text{"Responsible"}:

$Data{"ResponsibleStrg"}

$Text{"Inform Agent"}: ($Text{"Optional"})

$Data{"OptionStrg"}

$Text{"Inform involved Agents"}:

$Data{"InvolvedAgentStrg"}

$Text{"Subject"}:

$Text{"$Data{"Subject invalid"}"}

$Text{"Options"}:

$Env{"Box0"}

$Text{"Spell Check"}$Env{"Box1"} $Env{"Box0"}

$Text{"Attachments"}$Env{"Box1"}

$Text{"Text"}:

$Text{"$Data{"Body invalid"}"}

$Text{"Attachment"}:

$QData{"Filename"}	$QData{"Filesize"}

$Text{"Note type"}:

$Data{"ArticleTypeStrg"}

$Text{"Next state"}:

$Data{"StateStrg"}

$Text{"Pending date"}:

$Data{"DateString"} $Text{"$Data{"Date invalid"}"}

$Text{"Priority"}:

$Data{"PriorityStrg"}

$Data{"TicketFreeKeyField"}:

$Data{"TicketFreeTextField"}

$Data{"TicketFreeKeyField1"}:

$Data{"TicketFreeTextField1"}

$Data{"TicketFreeKeyField2"}:

$Data{"TicketFreeTextField2"}

$Text{"$QData{"TicketFreeTimeKey"}"}:

$Data{"TicketFreeTime"}

$Text{"$Config{"TicketFreeTimeKey1"}"}:

$Data{"TicketFreeTime1"}

$Text{"$Config{"TicketFreeTimeKey2"}"}:

$Data{"TicketFreeTime2"}

$Data{"ArticleFreeKeyField"}:

$Data{"ArticleFreeTextField"}

$Data{"ArticleFreeKeyField1"}:

$Data{"ArticleFreeTextField1"}

$Data{"ArticleFreeKeyField2"}:

$Data{"ArticleFreeTextField2"}

$Text{"Time units"}$Text{"$Config{"Ticket::Frontend::TimeUnits"}"}: