# -- # AgentTicketSearch.dtl - provides HTML form for AgentTicketSearch # Copyright (C) 2001-2007 OTRS GmbH, http://otrs.org/ # -- # $Id: AgentTicketSearch.dtl,v 1.20 2007/05/22 12:12:28 mh Exp $ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (GPL). If you # did not receive this file, see http://www.gnu.org/licenses/gpl.txt. # --

$Env{"Box0"}$Text{"Ticket Search"}$Env{"Box1"}

# # # # # # # # # #

$Config{"Ticket::Hook"} $Text{"and"} $Text{"CustomerID"}

$Config{"Ticket::Hook"} $Text{"(e. g. 105155 or 105658)"}
$Text{"CustomerID"} $Text{"(e. g. 234321)"}
$Text{"Customer User Login"} $Text{"(e. g. U5150)"}
$Text{"Type"}	$Data{"TypesStrg"}

$Text{"Fulltext-Search in Article (e. g. "Mar*in" or "Baue*")"}

$Text{"From"}
$Text{"To"}
$Text{"Cc"}
$Text{"Subject"}
$Text{"Text"}

$Text{"TicketFreeText"}

# # # # # # # # # # # #

$Data{"TicketFreeKeyField"}	$Data{"TicketFreeTextField"}
$Data{"TicketFreeKeyField1"}	$Data{"TicketFreeTextField1"}
$Data{"TicketFreeKeyField2"}	$Data{"TicketFreeTextField2"}

$Text{"$QData{"TicketFreeTimeKey"}"} $Text{"Between"} $Data{"TicketFreeTimeStart"} $Text{"and"} $Data{"TicketFreeTimeStop"}.

$Text{"$Config{"TicketFreeTimeKey1"}"} # # $Text{"Between"} $Data{"TicketFreeTime1Start"} $Text{"and"} $Data{"TicketFreeTime1Stop"} #

$Text{"$Config{"TicketFreeTimeKey2"}"} # # $Text{"Between"} $Data{"TicketFreeTime2Start"} $Text{"and"} $Data{"TicketFreeTime2Stop"} #

$Text{"Service"}

$Text{"SLA"}

$Data{"ServicesStrg"}

$Data{"SLAsStrg"}

$Text{"Priority"}

$Text{"State"}

$Data{"PrioritiesStrg"}

$Data{"StatesStrg"}

$Text{"Queue"}

$Text{"Agent"}/$Text{"Owner"}

$Data{"QueuesStrg"}

$Data{"UserStrg"}

$Text{"Created in Queue"}

$Text{"Created by"} $Text{"Agent"}/$Text{"Owner"}

$Data{"CreatedQueuesStrg"}

$Data{"CreatedUserStrg"}

$Text{"$QData{"Headline"}"}

$Data{"SelectStrg"}

$Text{"Create Times"}

$Text{"No create time settings."}

$Text{"Ticket created"} $Data{"TicketCreateTimePointStart"} $Data{"TicketCreateTimePoint"} $Data{"TicketCreateTimePointFormat"}

$Text{"Ticket created between"} $Data{"TicketCreateTimeStart"} $Text{"and"} $Data{"TicketCreateTimeStop"}

$Text{"Result Form"}

$Text{"Save Search-Profile as Template?"}

$Data{"ResultFormStrg"}

$Text{"Yes, save it with name"}