# -- # AgentTicketStatusView.dtl - html for ticket status view (all tickets) # Copyright (C) 2001-2007 OTRS GmbH, http://otrs.org/ # -- # $Id: AgentTicketStatusView.dtl,v 1.8 2007/03/28 21:25:06 martin Exp $ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (GPL). If you # did not receive this file, see http://www.gnu.org/licenses/gpl.txt. # --
$Env{"Box0"}$Text{"Ticket Status View"}$Env{"Box1"}
$Config{"Ticket::Hook"}
$Text{"U"} / $Text{"D"}
$Text{"Age"}
$Text{"U"} / $Text{"D"}
$Text{"From"}/$Text{"Subject"} $Text{"State"}
$Text{"U"} / $Text{"D"}
$Text{"Locked"}
$Text{"U"} / $Text{"D"}
$Text{"Queue"}
$Text{"U"} / $Text{"D"}
$Text{"Owner"}
$Text{"U"} / $Text{"D"}
$Text{"CustomerID"}
$Text{"U"} / $Text{"D"}
$Data{"TicketNumber"} $Data{"StartFont"}$QData{"Age"}$Data{"StopFont"} $Data{"StartFont"}
$QData{"From","30"}
$QData{"Subject","30"}
$Data{"StopFont"}
$Data{"StartFont"}
$Quote{"$Text{"$Data{"State"}"}","30"}
$Data{"StopFont"}
$Data{"StartFont"}
$Quote{"$Text{"$Data{"Lock"}"}","30"}
$Data{"StopFont"}
$Data{"StartFont"}
$QData{"Queue","30"}
$Data{"StopFont"}
$Data{"StartFont"}
$QData{"Owner","30"}
($QData{"UserFirstname","15"} $QData{"UserLastname","15"})
$Data{"StopFont"}
$Quote{"$Data{"CustomerID"}","15"}
$QData{"CustomerName","15"}