# -- # CustomerTicketMessage.dtl - provides HTML form for customer message # Copyright (C) 2001-2007 OTRS GmbH, http://otrs.org/ # -- # $Id: CustomerTicketMessage.dtl,v 1.10 2007/06/18 09:33:57 martin Exp $ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (GPL). If you # did not receive this file, see http://www.gnu.org/licenses/gpl.txt. # --

$Env{"Box0"}$Text{"new ticket"}$Env{"Box1"}

$Text{"Options"}

# # # # # # # # # # # # # # # # # # # # # # # #

$Text{"Type"}:

$Data{"TypeStrg"}

$Text{"To"}:

$Data{"ToStrg"} $Text{"$Data{"Queue invalid"}"}

$Text{"Subject"}:

$Text{"$Data{"Subject invalid"}"}

$Text{"Service"}:

$Data{"ServiceStrg"}

$Text{"SLA"}:

$Data{"SLAStrg"}

$Text{"Text"}:

$Text{"$Data{"Body invalid"}"}

$Text{"Attachment"}:

$QData{"Filename"}	$QData{"Filesize"}

$Text{"Priority"}:

$Data{"PriorityStrg"}

$Data{"TicketFreeKeyField"}:

$Data{"TicketFreeTextField"}

$Data{"TicketFreeKeyField1"}:

$Data{"TicketFreeTextField1"}

$Data{"TicketFreeKeyField2"}:

$Data{"TicketFreeTextField2"}

$Data{"TicketFreeKeyField3"}:

$Data{"TicketFreeTextField3"}

$Data{"TicketFreeKeyField4"}:

$Data{"TicketFreeTextField4"}

$Text{"$QData{"TicketFreeTimeKey"}"}:

$Data{"TicketFreeTime"}

$Text{"$Config{"TicketFreeTimeKey1"}"}:

$Data{"TicketFreeTime1"}

$Text{"$Config{"TicketFreeTimeKey2"}"}:

$Data{"TicketFreeTime2"}