$Config{"Ticket::Hook"} $Text{"Created"} $Text{"From"}/$Text{"Subject"} $Text{"State"}/$Text{"Queue"} $Text{"CustomerID"}
$Data{"TicketNumber"} $TimeLong{"$Data{"Created"}"} $QData{"From","30"}
$QData{"Subject","30"}
$Quote{"$Text{"$Data{"State"}"}","30"}
$QData{"Queue","30"}
$QData{"CustomerID","15"} 
$QData{"CustomerName","15"}